Terms & conditions

Terms and Conditions

Welcome to your house! By making a reservation, you agree to the following terms and conditions:

1. Reservation & Payment

Booking Confirmation: Reservations are confirmed only after full payment or a deposit is received.

Payment Methods: We accept payments via bank transfer for Thai bank account holders and via Wise for international payments.

Payment Deadline: Full payment is required within 48 hours of booking confirmation to secure your reservation. Failure to pay within this period may result in cancellation of your booking.

2. Cancellation Policy

Standard Cancellation: Cancellations made more than 14 days prior to check-in will receive a full refund minus any transaction fees.

Late Cancellation: Cancellations made within 14 days of check-in will incur a cancellation fee of 50% of the total reservation amount.

No-Show or Early Check-out: No refunds will be given for no-shows or early check-out.

3. Security Deposit

Deposit Amount: A refundable security deposit is required:

For stays less than 28 days: 1,000 THB

For stays longer than 28 days: 5,000 THB

Refund: The deposit will be refunded after an inspection of the villa and verification of electricity consumption.

Damages: Any damages to the property or excess use of utilities (electricity, water) will be deducted from the security deposit.

4. House Rules

Please adhere to our House Rules during your stay to ensure a pleasant experience for all guests. Failure to follow these rules may result in additional charges or cancellation of your reservation.

5. Liability

Guest Responsibility: You are responsible for your own safety and that of any minors during your stay. We are not liable for accidents, injuries, or loss of personal property.

Property Use: The villa must be used in accordance with its intended purpose as a residential accommodation. Any misuse or illegal activity will result in immediate eviction and forfeiture of any payments made.

6. Pets

Pets are  allowed in the villa. Any violation of this policy will incur additional cleaning fees and may result in eviction.

7. Check-in and Check-out

Check-in: From 2:00 PM (please notify us 30 minutes before arrival).

Check-out: By 11:00 AM. Late check-out may incur additional fees.

Early Check-in: Subject to availability and may incur additional charges.

8. Privacy Policy

We respect your privacy and handle your personal data in accordance with our Privacy Policy. By booking with us, you agree to the collection and use of your data as described in our policy.

9. Force Majeure

We are not responsible for any delays or cancellations due to circumstances beyond our control, such as natural disasters, pandemics, or government-imposed restrictions.

10. Governing Law

These terms and conditions are governed by the laws of Thailand.

11. Amendments

We reserve the right to amend or update these terms and conditions at any time. Changes will be communicated to you via email or through updates on our website.